MySkyHelp Cookie Policy

Last Updated: July 8, 2025

1. Introduction

This Cookie Policy explains how MySkyHelp, operated by EGL Arendus OÜ (referred to as "MySkyHelp," "we," "us," or "our"), uses cookies and similar technologies on our website, www.myskyhelp.com. This policy should be read in conjunction with our Privacy Policy which provides further details on how we process your personal data.

By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy.

2. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit almost any website. They are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information.

Cookies can be "persistent" or "session" cookies:

• Session cookies are temporary and are deleted from your device when you close your web browser.

• Persistent cookies remain on your device for a set period or until you delete them manually, allowing our website to remember your preferences or actions over time.

3. How MySkyHelp Uses Cookies

We use cookies for several purposes, including:

• To ensure the proper functioning of our website.

• To improve your user experience by remembering your preferences.

• To analyze how our website is used, which helps us to make improvements.

• To deliver relevant advertising and content.

• To enhance security.

4. Types of Cookies We Use and Why

The cookies used on our website generally fall into the following categories:

a) Strictly Necessary Cookies

These cookies are essential for our website to perform its basic functions. Without these cookies, services like secure login, managing your session, or submitting forms (e.g., claiming compensation) would not be possible. They do not collect any personal data that could be used for marketing or remembering your Browse history.

• Purpose: To enable you to navigate the website and use its essential features.

• Consent: These cookies are indispensable for the operation of the website and do not require your specific consent.

b) Performance and Analytics Cookies

These cookies collect information about how visitors use our website, for instance, which pages visitors go to most often, and if they get error messages from web pages. They help us understand and improve how our website performs. This data is typically aggregated and anonymous.

• Purpose: To improve website functionality and user experience by understanding usage patterns.

• Examples: Google Analytics.

• Consent: We use these cookies only with your prior consent.

c) Functionality Cookies

These cookies allow our website to remember choices you make (such as your language preference or region) and provide enhanced, more personal features. They can also be used to remember changes you have made to text sizes, fonts, and other parts of web pages that you can customize.

• Purpose: To personalize your user experience and remember your preferences.

• Consent: We use these cookies only with your prior consent.

d) Targeting and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.

• Purpose: To deliver tailored advertising and track marketing campaign performance.

• Examples: Cookies set by Google Ads, social media advertising platforms (e.g., Facebook, LinkedIn).

• Consent: We use these cookies only with your prior consent.

e) Third-Party Cookies

Some cookies may be placed by third-party services that appear on our pages. For example, if we embed content (like videos) or have social media share buttons, these third-party services may set their own cookies. We do not control the operation of these cookies. You should check the relevant third-party website for more information about how they use cookies.

5. Your Choices and Control Over Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

• Using our Cookie Consent Tool: When you first visit our website, you will see a cookie banner that allows you to manage your preferences for different cookie categories. You can change your preferences at any time by clicking on the cookie icon or link usually found in the footer of our website.

• Browser Settings: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. The methods for doing so vary from browser to browser. You should visit your browser's help menu for more information

• Opt-out of Interest-Based Advertising: Many advertising networks offer you a way to opt out of interest-based advertising. You can find out more at:

  • Digital Advertising Alliance: http://www.aboutads.info/choices/

  • European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu/

6. Consent to Our Use of Cookies

When you visit our website for the first time, a cookie consent banner will be displayed, requesting your consent to use non-essential cookies. By clicking "Accept All," "Decline All," or managing your preferences, you provide or withdraw your consent. You have the right to withdraw your consent at any time through our cookie consent tool.

7. Changes to Our Cookie Policy

We may update this Cookie Policy from time to time, for example, due to changes in our practices or for other operational, legal, or regulatory reasons. If any material changes are made, you will be notified by means of a notice on the website before the change becomes effective. We encourage you to periodically review this page for the latest information on our cookie practices.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact our Data Protection Officer (DPO) at:

EGL Arendus OÜ

Lasnamäe 4a

11412 Tallinn Estonia

Email: info@myskyhelp.com